Terms & Conditions
Please read these Terms & Conditions carefully before using our website, placing orders, booking event services, or renting equipment.
1. Acceptance of Terms
By using Smartrade Bangladesh services, website, booking forms, rental services or purchasing products, you agree to these Terms & Conditions.
2. Service Availability
All services, event bookings, rental equipment and products are subject to availability and confirmation.
3. Booking Confirmation
Event bookings or equipment reservations are considered confirmed only after payment confirmation or official approval from Smartrade.
4. Payment Terms
Certain services may require advance payment. Remaining payments must be completed according to agreed terms before or during service delivery.
5. Cancellation Policy
Cancellation charges may apply depending on booking date, reserved equipment, event preparation stage and service type.
6. Rental Equipment Responsibility
Customers are responsible for rented equipment during usage periods. Damage, loss or misuse may result in additional charges.
7. Delivery & Setup
Delivery timing, setup and collection schedules depend on event location, logistics and agreed timelines.
8. Delays Beyond Control
Smartrade is not responsible for delays caused by weather, political conditions, transportation disruptions, natural disasters or government restrictions.
9. Website Information Accuracy
We try to maintain accurate service information, pricing and availability. However, errors may occasionally occur and can be corrected without prior notice.
10. Intellectual Property
Website content, branding, designs, images and materials belong to Smartrade Bangladesh unless otherwise stated.
11. Limitation of Liability
Smartrade shall not be liable for indirect losses, business interruption or circumstances beyond reasonable control.
12. Refund Policy
Refund eligibility depends on booking type, cancellation timing and completed services.
13. Changes to Terms
These Terms & Conditions may be updated periodically. Updated versions will appear on this page.
14. Contact Information
Smartrade Bangladesh
Phone: +88 01756-752975
Email: info@smartrade.com.bd
Address: Taher Tower, Gulshan Circle -2, Dhaka, Bangladesh, Dhaka, Bangladesh, 1212